Common Questions

Is there anyone I can ask at St. Francis about the care my loved one is receiving?

The nurse providing care to your loved one is available to answer your questions about the hospital, help solve problems, listen to suggestions or will assist you in identifying the appropriate individual to address your needs.

Our family is from out of town, and we need a place to stay that is near St. Francis, can you help?

The Guest Service Receptionist located at the reception desk in the front lobby can assist you. A list of motel accommodations in the Twin Towns will be made available to you. You can visit the receptionist or call extension 893, Monday through Friday, 8:00 a.m. to 3:30 p.m. weekdays, and some Saturday and Sunday afternoons.

Where can we grab a cup of coffee and a sandwich?

Our full menu public cafeteria is available for family members and visitors.

What are the cafeteria hours?
  8:00 a.m. - 9:30 a.m.
Lunch: 11:00 a.m. - 1:00 p.m.
Dinner:  5:15 p.m. - 6:30 p.m. (Monday-Friday)
Snacks:  6:30 a.m. - 6:30 p.m. (Monday-Friday) 7:30 a.m. - 3:00 p.m. (Weekends & Holidays)

A 24 hour vending machine is located in the Internet Cafe.

Would I have access to the internet while visiting St. Francis to stay in touch with family?

A wireless network is available to patients and/or visitors if you wish to use your personal laptop computer.